\",\"icon_cms\":null}],\"menuStatus\":false,\"page\":{\"id\":1492738,\"parent_id\":null,\"name\":\"Rooms Support\",\"slug\":\"rooms-support\",\"in_menu\":false,\"position\":5,\"status\":\"published\",\"locked\":false,\"password_protected\":null,\"breadcrumbs\":[{\"name\":\"Rooms Support\",\"slug\":\"rooms-support\"}],\"last_updated_by_id\":153713,\"content\":[{\"id\":\"3354eb84-e1c7-4b86-a173-09058c9e0681\",\"name\":\"One Column\",\"config\":[[{\"id\":\"52eae97a-37ef-42a4-afa5-7e1ac4e5000b\",\"name\":\"Headline\",\"config\":{\"blockId\":\"52eae97a-37ef-42a4-afa5-7e1ac4e5000b\",\"content\":\"
From work to home to school, our phones are a key tool to how we each navigate and communicate throughout the day. The custom-built Pleasanton Public Schools app makes it easy to stay up to date with district news and events.
Now, Pleasanton Public Schools is making it easier to stay in touch with teachers and class information from that same app. Using the Pleasanton Public Schools app you can easily switch from district and school information to Rooms where you can see your student's classes and engage directly with teachers.
Rooms can be accessed via the web and from our district app, which is available for free and can be used from both Apple and Android phones. To access Rooms, you will need to create a login and password.
\"},\"hasForm\":false,\"component\":\"ts-text\"}]],\"hasForm\":false,\"component\":\"ts-one-column\"},{\"id\":\"c04541b2-f79d-4360-9d3c-40ebf4f0ce10\",\"name\":\"Right Sidebar\",\"config\":[[{\"id\":\"3428a5bd-26fa-4e21-b0db-7560d2f66fe6\",\"name\":\"Headline\",\"config\":{\"blockId\":\"3428a5bd-26fa-4e21-b0db-7560d2f66fe6\",\"content\":\"You can download our district app from the AppStore (iPhone/iOS) or the PlayStore (Android) for free. If you keep your phone up to date the app will work smoothly. The app will run on phones with Android version 8+ or iOS versions 6S+.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"d0feb4e9-07de-4d22-869c-3e424630ed78\",\"text\":\"Do I need to download Rooms?\",\"content\":[{\"id\":\"f920015e-46dc-498a-b469-b0bbc1759cd9\",\"name\":\"Text\",\"config\":{\"blockId\":\"f920015e-46dc-498a-b469-b0bbc1759cd9\",\"content\":\"Rooms is built into our district app. That means you can use one app for all communication within the district—whether that’s messaging your student’s teachers or finding news about an upcoming event. Parents and guardians only need the district app and you can switch to Rooms with one click.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"4045f049-3b38-4850-a421-9e0eb0e39f1c\",\"text\":\"What is Rooms and how does it make school communication easy?\",\"content\":[{\"id\":\"e61f1167-8834-4f5b-b509-6e2541049f37\",\"name\":\"Text\",\"config\":{\"blockId\":\"e61f1167-8834-4f5b-b509-6e2541049f37\",\"content\":\"Rooms offers secure, two-way messaging between families and their child’s school. Teachers can send broadcasts, announcements, and messages to parents, guardians, and students. And guardians can message teachers and staff.
This makes it easy for everyone to know how to get in contact with each other. Instead of using disparate channels, like text, email, Facebook, etc., families and teachers can communicate with each other through one tool.
Plus, Rooms exist within your district app, which means you don’t have to download an additional app to keep up with your child’s school. You can chat with teachers (through Rooms) and access all district wide information—from dining menus, to events to announcements and more—through one app.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"1b998390-3e5a-4dd3-a56d-6045cce4ecf1\",\"text\":\"Who can use the district app and who can use Rooms?\",\"content\":[{\"id\":\"5085feb9-7d6d-4ba0-8e40-677793e9da83\",\"name\":\"Text\",\"config\":{\"blockId\":\"5085feb9-7d6d-4ba0-8e40-677793e9da83\",\"content\":\"The district app is available for anyone to download including community members that want to know about upcoming events like sports.
Rooms is a secure environment that is available only to families with students currently attending the district and those who are active teachers, staff, and administration.
Students and guardians will need a login and password to access Rooms. This allows all of us to communicate securely and to make sure that messages are being delivered to the right families.
You will receive an invitation to sign up for Rooms at the start of the year or semester. If you have not received an invitation and you have an active student in the district, click here so we can help you get access.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"1cc87770-ce3b-4c56-bac6-882aa9c8b629\",\"text\":\"Is Rooms free to teachers, parents, and guardians?\",\"content\":[{\"id\":\"032e7ccc-14f5-4a96-8596-45ee421ec2ae\",\"name\":\"Text\",\"config\":{\"blockId\":\"032e7ccc-14f5-4a96-8596-45ee421ec2ae\",\"content\":\"The district has invested in Rooms and that means it comes at no cost to you. Teachers, parents, and guardians do not have to pay to use it or to access any features. All features are free and available for you to use.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"92c71382-5761-403e-8c00-c84d176666ca\",\"text\":\"Can I get district, school, and classroom news in one place?\",\"content\":[{\"id\":\"d178da4c-5308-4559-a095-2e06eb347d90\",\"name\":\"Text\",\"config\":{\"blockId\":\"d178da4c-5308-4559-a095-2e06eb347d90\",\"content\":\"Yes, when you download the district app to use Rooms you will also have access to the district live feed, news, events, and more. You also have access to your child’s individual school and can find important information like dining menus, news, and announcements.
Rooms makes it easy to communicate with teachers and staff at the classroom level. The rest of the district app is designed to broadcast information and share all the amazing moments that happen within our school community throughout the school year.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"bef3c3d1-9690-4401-9608-108d42f2b800\",\"text\":\"What kind of communication should I use Rooms for?\",\"content\":[{\"id\":\"0d395f10-39e2-429e-832d-655725ffc465\",\"name\":\"Text\",\"config\":{\"blockId\":\"0d395f10-39e2-429e-832d-655725ffc465\",\"content\":\"You can use Rooms for any communication between teachers, staff, and families. While you can ask questions about how your student is performing or about an upcoming assignment that’s due, we also encourage you to build a stronger relationship with your student’s teachers.
Several studies link parent-teacher communication with student success, like increased test scores and better participation in class. In fact, parent-teacher communication increases the odds that students complete their homework by 40%!
Teachers and staff do incredible work and our hope is that Rooms makes it easier for you to get the information you need to parent well—and it can serve as an easy way to let educators know how much we appreciate them.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"9ae8b022-02d1-4d44-a220-0837895c86de\",\"text\":\"I’m a teacher or staff member. Where can I go for training or to find more information?\",\"content\":[{\"id\":\"d06e2ef9-8229-486f-8ef9-0d9e0225eff6\",\"name\":\"Text\",\"config\":{\"blockId\":\"d06e2ef9-8229-486f-8ef9-0d9e0225eff6\",\"content\":\"Apptegy offers free training and support for teachers. You can click here to access the knowledge base or click here to get support.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"15c17488-d9b9-4526-a314-54bd961014a6\",\"text\":\"What’s the difference between Rooms and the Thrillshare app?\",\"content\":[{\"id\":\"c15e9ddd-083f-4c75-bea0-636acbe49eca\",\"name\":\"Text\",\"config\":{\"blockId\":\"c15e9ddd-083f-4c75-bea0-636acbe49eca\",\"content\":\"Rooms is built into our district app and is the only app that parents/guardians will need. If you are a staff member you will use the Thrillshare app to publish class information, share announcements, and send messages. If you are a teacher or a staff member AND have a student in the district, you will need both apps and will register with your personal email address for Rooms.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"4a13c3e7-288a-4a93-a812-1ff475b46db8\",\"text\":\"Will the app work on my phone?\",\"content\":[{\"id\":\"250bd611-a195-4c85-92d1-7602e2daa03e\",\"name\":\"Text\",\"config\":{\"blockId\":\"250bd611-a195-4c85-92d1-7602e2daa03e\",\"content\":\"The app will run on all phones with Android version 8+ or iOS versions 6S+. If your phone’s operating system is up to date, the district app will work in most every case.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"e8f9db4f-6270-41b8-b677-a0e64b375fe0\",\"text\":\"Can I communicate with my child's teacher using a browser? I would rather use a computer.\",\"content\":[{\"id\":\"ad85b428-aaf6-4a86-ba25-b0ef59667ab1\",\"name\":\"Text\",\"config\":{\"blockId\":\"ad85b428-aaf6-4a86-ba25-b0ef59667ab1\",\"content\":\"Sure! Families can log in to Rooms at edurooms.com on a web browser.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"c19eab1a-a8cf-475b-9948-556b943fb9a3\",\"text\":\"I'm having difficulty logging into the app. I'm not sure what email address I used. What should I do?\",\"content\":[{\"id\":\"15c10be1-725b-4e6d-81fa-3975e189259d\",\"name\":\"Text\",\"config\":{\"blockId\":\"15c10be1-725b-4e6d-81fa-3975e189259d\",\"content\":\"Your child's teacher can provide a PDF \\\"Guardian Invite\\\" so that you can manually connect to their class using a Magic Code. Each child only has one Magic Code that will connect them to all of their classes within Rooms.
\"},\"hasForm\":false,\"component\":\"ts-text\"}],\"panelExpanded\":false},{\"id\":\"135efebb-13e2-4d48-8339-723560d4d2f0\",\"text\":\"I forgot my password for Rooms. What should I do?\",\"content\":[{\"id\":\"f195941e-b662-4329-95e5-c6a3fd2b5465\",\"name\":\"Text\",\"config\":{\"blockId\":\"f195941e-b662-4329-95e5-c6a3fd2b5465\",\"content\":\"Use this link to reset your password.
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